Last Saturday Joanne and I were returning from a few days in Washington DC. At the Reagan airport we ran into my good friend and blogging coach Bill Seaver. So the three of us boarded the plane for Nashville.
Amazingly, there were only 2 other passengers. Bill whipped out his little Flip Ultra Video camera and shot this video of me describing the nearly empty flight. This is a glaring example of why you can’t do business as usual anymore. What worked ten years ago may not work at all today.
If you’re doing the same things today that you were doing ONE YEAR ago you are likely falling behind. Make sure you’re watching, learning and realigning every day.
Tags: Bill Seaver, business, change, Flip Ultra Video
Dan Miller's Blog 
September 11, 2008 at 9:05 pm
I flew 3 flights this past weekend as I was in Florida on business with my son -great father-son time! Three of our flights had less than 50% capacity. Airlines as they fight to be more profitable are alienating their customers. Principles should always come first. Find out what the customer wants and find the best way to deliver excellent service. Seems simple but the airlines have not figured a way to combat rising fuel prices. Penalizing the customer with less service for a higher fee – not a good combination!
Jay Peroni, CFP
Author of The Faith-Based Millionaire
http://www.jayperoni.com
September 11, 2008 at 10:07 pm
That’s one of the reasons I left the airline business long ago Dan. I could tell you some other stories that many would find hard to believe.